Privacy and data processing
Porcelain Capodimonte Sbordone Simplified Limited Liability Company, with registered office in Via Aldo Moro, 19,
83024, Monteforte Irpino (AV), VAT number 02881970640 (hereinafter, “owner”), as Data Controller, wishes to inform you pursuant to art. 13 Legislative Decree 30.6.2003 n. 196 (hereinafter, “Privacy Code”), as amended by Legislative Decree 101/2018, and Article 13 of the EU Regulation no. 2016/679 (hereinafter, “GDPR”) that your data will be processed in the manner and for the purposes specified below in compliance with the aforementioned legislation based on the principles of correctness, lawfulness and transparency and protection of its rights and privacy:
1. Object of the treatment
The Data Controller processes personal, identification data (for example, name, surname, company name, address, telephone, e-mail, later, “Personal Data” or even “Data”) communicated by you when requesting information about the services of the Data Controller, navigation on the Site or a purchase through the online shop.
2. Purpose of the processing - Data use
The personal data collected (personal data, e-mail addresses) on the Data Controller's website will be used to provide the services that have been requested or authorized by the User, for purposes strictly related to the use of websites and its information services, and more generally to make customer service more efficient, so as to improve the site together with the products and services and to simplify their use, excluding the need to repeatedly enter the same information.
Personal information is used to provide the user with news relating to the products and services in use.
They may be used, however in terms compatible with the purposes specified above, also for the following purposes:
– to receive our newsletters and/or emails containing technical-commercial information, subject to your specific and express consent;
- for sending your requests aimed at obtaining information and receiving information material (catalogs, brochures, price lists, etc.);
– for statistical and marketing purposes through the use of cookies and similar technologies, as described in detail in ourCookie Policy, subject to your consent expressed through the Cookie banner present on the site;
Your personal data is processed both electronically and paper. Your personal data will, however, be kept in the form that allows your identification for the time strictly necessary for the purpose for which the data were collected and subsequently processed and, in any case, within the legal limits.
To ensure that your personal data is always accurate and up-to-date, however relevant and complete, please notify us of any changes made to through the formconnection.
Your personal data will not be disclosed to third parties for purposes not permitted by law or for purposes that do not comply with this information.
Capodimonte Sbordone S.r.l.s. In the event of reorganization, merger or sale, all personal data collected and for the specific purposes for which it has given consent may transfer to third parties interested in these operations. In all these cases, your consent is not necessary.
3. data collection
The processing of your personal data is carried out by means of the operations indicated in Article 4 of the Privacy Code and in Article 4 No. 2) GDPR and precisely: Collection, registration, organization, conservation, consultation, processing, modification, selection, extraction, comparison, use, interconnection, blocking, communication, cancellation and destruction of data.
Personal information will be requested within the sites in cases where such information is necessary to identify or contact the user when the requested services are provided. This information is requested to allow the user to use a service, for example receiving information on products or services, to subscribe to newsletters, make a purchase, or request support. The site may be collected automatically, with prior consent, if requested, some information relating to the pages visited, for example the name of the Internet service provider and the IP address (Internet protocol) through which the Internet is accessed; the date and time of access to the site; The pages visited by users on the site and the internet address of the website from which the user has made direct access to the site. This information is collected for statistical purposes, to analyze market trends, as well as to improve the products / services offered. Your personal data are subject to both paper and electronic and / or automated processing. The Data Controller will process personal data for the time necessary to fulfill the aforementioned purposes and in any case for no later than 10 years from the termination of the relationship for the purposes of the service.
4. Access to data
Your data may be made accessible for the purposes referred to in Article 2:
– to employees and collaborators of the Data Controller, in their capacity as Internal Data Processors and / or Managers and / or System Administrators;
- to third party suppliers who provide services on behalf of the Data Controller (e.g. hosting, payment management, sending newsletters, statistical analysis and marketing tools such as Google Analytics, Google Ads and Meta), appointed as data processors pursuant to art. 28 GDPR where applicable;
5. Communication of data
without the need for express consent (pursuant to art. 24 lett. a), b), d) Privacy Code and Art. 6 lett. b) and c) GDPR), the Data Controller may communicate his data for the purposes referred to in Article 2 to Supervisory Bodies, Judicial Authorities, to Insurance Companies for the provision of insurance services, as well as to those subjects to whom the communication is mandatory by law for the fulfillment of the aforementioned purposes. These subjects will process the data in their capacity as independent data controllers.
Your data will not be disclosed.
6. assuredness
The data are kept and checked by adopting suitable preventive security measures, aimed at minimizing the risks of loss and destruction, unauthorized access, unauthorized processing and differs from the purposes for which the processing is carried out.
7. Data transfer
The management and storage of personal data takes place mainly in the territory of the European Union. However, some data may be transferred to non-EU countries, in particular the United States, in the context of the use of third-party services such as Google Analytics, Google Ads and Meta (Facebook / Instagram) for statistical and marketing purposes, which can be activated with your consent. These transfers take place in compliance with the guarantees provided for by Chapter V of the GDPR, through the adoption of standard contractual clauses approved by the European Commission and / or the adhesion of suppliers to recognized adequacy frameworks (eg. EU-U.S. Data Privacy Framework).
8. Rights of the interested party
In his capacity as interested, he has the right, pursuant to articles 15-22 GDPR, of:
I. obtain confirmation of the existence or not of personal data concerning you, and access to the data in intelligible form, including the purposes of the processing, the categories of data processed, the recipients or categories of recipients, the expected retention period (Article 15 of the GDPR);
II. obtain the correction of inaccurate personal data concerning you and the integration of incomplete personal data (Article 16 of the GDPR);
III. obtain the deletion of personal data concerning you (“right to be forgotten”), in the cases provided for by art. 17 of the GDPR;
IV. obtain the limitation of the treatment in the cases provided for by Article 18 of the GDPR;
V. Receive in a structured format, commonly used and readable by an automatic device, the personal data concerning you provided to the Data Controller, and obtain its transmission to another data controller, where technically feasible (right to data portability, art. 20 GDPR);
vi. oppose at any time, for reasons related to your particular situation, to the processing of personal data concerning you, including profiling, as well as oppose in any case the processing of your data for direct marketing purposes (Article 21 of the GDPR);
VII. revoke the consent given at any time, without prejudice to the lawfulness of the processing based on the consent given before the revocation;
VIII. Propose a complaint to a supervisory authority, in particular to the Guarantor for the protection of personal data (www.garanteprivacy.it), if it deems that the processing of your data is contrary to current legislation.
9. Methods of exercising rights
You can exercise your rights at any time by sending a communication:
1. by e-mail, using the formconnection
2. or by post A.R., to: Capodimonte Sbordone S.r.l.s. , registered office: Via Aldo Moro, 19.83024, Monteforte Irpino (AV), Italy, which will be given appropriate feedback. The holder may refuse to follow up on requests that are manifestly unfounded or excessive, in particular due to their repetitive nature.
10. Owner, Manager and Representative
The data controller is Porcellane Capodimonte Sbordone simplified limited liability company, with registered office in Via Aldo Moro, 19, 83024, Monteforte Irpino (AV), VAT number 02881970640.
The updated list of the Data Processors and the persons in charge of the processing is kept and can be consulted at the headquarters of the Data Controller.


